Coolbot/reports remoderation environments (#4313)

* Update reports quick responses.

* Edit env messages, add post approval stage.

* Update moderation checklist and nags to account for environments overhaul

* intl fix

packages/moderation/src/data/messages/reports/action-taken.md

@@ -0,0 +1,3 @@
+Thank you for your report.
+
+After additional verification, we have taken this project down from Modrinth accordingly.

packages/moderation/src/data/messages/reports/antivirus.md

@@ -1,3 +1,3 @@
-Unfortunately, anti-virus software has consistently been found to be an unreliable tool for Minecraft mods.
+Unfortunately, anti-virus software has consistently been found to be an unreliable tool for Minecraft content.
 
-If you have evidence of malicious activity concerning a specific mod, or of malicious code decompiled from a mod on Modrinth, please create a new Report and provide the required details, thank you.
+If you have evidence of malicious activity concerning a specific project, or of malicious code decompiled from a project on Modrinth, please create a new report and provide the required details, thank you.

packages/moderation/src/data/messages/reports/author-alerted.md

@@ -0,0 +1,3 @@
+Thank you for your report.
+
+We have alerted the creator(s) to this issue and asked them to ensure full compliance with [Modrinth's Content Rules](https://modrinth.com/legal/rules).

packages/moderation/src/data/messages/reports/confirmed-malware.md

@@ -1,3 +0,0 @@
-Thank you for your report.
-
-This project was confirmed to be malicious after a detailed investigation. Luckily, thanks to your report and quick action from our team, we have reason to believe this did not impact a significant amount of users and we have taken precautions to prevent this malicious code from appearing on Modrinth again.

packages/moderation/src/data/messages/reports/functionality-disclosed.md

@@ -0,0 +1,3 @@
+Upon review, this project appears to accurately and fully disclose its potentially hazardous features, and we believe no action is necessary at this time.
+
+If you have reason to believe a project on Modrinth may include undisclosed and potentially hazardous functionality, we ask that you create a new report with significant evidence of malicious activity or of malicious code from the decompiled project.

packages/moderation/src/data/messages/reports/gameplay-issue.md

@@ -2,5 +2,5 @@ Unfortunately, the Moderation team is unable to assist with your issue.
 
 The reporting system is exclusively for reporting issues to Moderation staff; only violations of [Modrinth's Content Rules](https://modrinth.com/legal/rules) should be reported. The members of the project you're reporting do not see that you have submitted a report.
 
-If you are having issues with crashes, please check out [our FAQ section](https://support.modrinth.com/aen/articles/8792916) to learn how to diagnose and fix crashes.  
+If you are having issues with crashes, please check out our helpful guide to [Debugging Minecraft Crashes](https://support.modrinth.com/aen/articles/8792916) to learn how to diagnose and fix crashes.
 For other project-specific issues consider asking the project's own community, check for a Discord or Issues link on the project page.

packages/moderation/src/data/messages/reports/metadata-corrected.md

@@ -0,0 +1,3 @@
+Thank you for your report.
+
+After additional verification we have alerted the creator(s) and corrected the mislabeled information.

packages/moderation/src/data/messages/reports/metadata-insufficient.md

@@ -0,0 +1,3 @@
+Upon review, this project's metadata appears to be reasonably accurate.
+
+If you have reason to believe this project's information may be mislabeled in some way which makes its use or compatibility with Modrinth services needlessly inconvenient, or that this project has been intentionally mislabeled, or otherwise violates [Modrinth's Content Rules](https://modrinth.com/legal/rules) we ask that you create a new report and provide the relevant information, thank you.

packages/moderation/src/data/messages/reports/not-a-hack.md

@@ -0,0 +1,4 @@
+Thank you for your report, we understand your concerns.
+
+Currently, Modrinth does not prohibit "%TERM%" style mods or consider these to de facto violate section 3 of [Modrinth's Content Rules](https://modrinth.com/legal/rules) due to their considerable legitimate use-cases.
+If you have reason to believe a project on Modrinth is intentionally enabling or promoting cheating, we ask that you create a new report and provide sufficient evidence.

packages/moderation/src/data/messages/reports/platform-issue.md

@@ -2,4 +2,4 @@ Unfortunately, the Moderation team is unable to assist with your issue.
 
 The reporting system is exclusively for reporting issues to Moderation staff; only violations of [Modrinth's Content Rules](https://modrinth.com/legal/rules) should be reported.
 
-Please reach out to the [Modrinth Help Center](https://support.modrinth.com/) so we can better assist you and bring up your concerns with our platform tean,
+Please visit the [Modrinth Help Center](https://support.modrinth.com/) and click the green bubble to contact support so our support agents can better assist you.

packages/moderation/src/data/messages/reports/reupload-insufficient.md

@@ -0,0 +1,11 @@
+If you have reason to believe that a project on Modrinth is reuploading code or assets without permission, or otherwise violating section 4 of [Modrinth's Content Rules](https://modrinth.com/legal/rules), we ask that you create a new report and provide the necessary details for our Moderation team to take any applicable actions.
+
+We ask that you provide examples of identical or significantly derived code or assets likely to have been copied from an original work.
+Be sure to include:
+
+- A link to the original work and its licensing, if available.
+- The relative file path of the identical class(es) or asset(s) for the infringing and source work.
+- Explanation of a reasonable belief that this content is copied from the provided source work, and not likely to have mutually originated or derived from another source.
+
+Keep in mind that our Moderation team only enforces [Modrinth's Content Rules](https://modrinth.com/legal/rules) and can not arbitrate copyright disputes.
+For more information, please read our [Copyright Policy](https://modrinth.com/legal/copyright).

packages/moderation/src/data/messages/reports/spam.md

@@ -1,3 +1,3 @@
 The reporting system is exclusively for reporting issues to Modrinth staff; only violations of [Modrinth's Content Rules](https://modrinth.com/legal/rules) should be reported. The members of the project you're reporting do not see that you have submitted a report.
 
-Please ensure you are using the Reports system appropriately, repeated misuse may result in account suspension.
+Please ensure you are using the reporting system appropriately, repeated misuse may result in account suspension.

packages/moderation/src/data/messages/reports/stale.md

@@ -1,3 +1,3 @@
-We haven't received a response in some time, so we're closing this report thread.
+We haven't received a response in some time, so this report thread is being closed.
 
 If you have additional information to share we ask that you create a new report.

packages/moderation/src/data/messages/reports/suspected-ai.md

@@ -0,0 +1,4 @@
+Thank you for your report, we understand your concerns.
+
+At this time, Modrinth does not prohibit the use of any specific tool, including AI tools, in the creation of project pages or content on Modrinth.
+If you have reason to believe that this project does not or cannot function as advertised, may be intentionally misleading, or otherwise violates [Modrinth's Content Rules](https://modrinth.com/legal/rules) please create a new report with the relevant evidence.